When you order from a catalog or on the Internet be sure to arrange for your order to be sent to your official ZipX physical shipping address via an express delivery service. You'll be pleasantly surprised at how quickly and relatively inexpensively your packages will be moved. Additionally you will be able to track your packages from point-of-origin.

Please note, in the event that any single piece exceeds 70 pounds in weight it will have to be sent via cargo. Furthermore, all charges will be based on volumetric standards. Accordingly, when the dimensional weight exceeds the actual weight, the dimensional weight will be used to determine all charges.

It is important for you to make sure that your supplier includes a copy of the invoice in the package with your order. This will help the importation process and enable prompt customs clearance upon arrival in Curaçao. Alternatively, your supplier may fax a proper invoice for all goods purchased directly to you when your order is shipped. Unfortunately, hand-written invoices are not accepted by Customs. If you do not have access to a fax machine, IBC will be happy to receive faxes on your behalf. Faxes should be sent to (5999) 461-2550, attention Customer Service Department.

Consolidation

ZipX offers alternative modes of transportation. Should time not be of the essence, shipments may be gathered over a period of time, consolidated, and then forwarded via cargo for a nominal handling fee.

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